We take the utmost care while packing your order & our quality check & processing teams check & dispatch your order carefully.
In the unlikely event that your merchandise arrives damaged, please send us a photo of the damaged product and box within 48 hours of receiving your order to sales@tinytartsindia.com. Our support team will resolve your issue with a replacement or store credit.
a. For orders up to Rs.1000 | The pickup charge would be 100.
b. For orders from Rs. 1001 to Rs.2000 | The pickup charge would be 200.
c. For Orders above Rs. 2001 | The pick-up charge would be Rs. 250 or 10% of order value (whichever is higher)
We do provide customization for your order/product, please note such orders are not eligible for replacement or refund of any sort.
Ceramic, carpets and Glass items are not refundable, in case of any ceramic or glass product delivered to you in a damaged state we will provide a replacement or store credit if informed with photos/video of damage within 48 Hours of delivery.
www.tinytartsindia.com support team must receive and approve your return request by email or text or WhatsApp. Once your request is received, it may take 48 hours for the team to get back with or without an approval.